Logins and Accounts

To keep your team’s data private and out of competitor’s hands, RaceHUB protects your teams through a username and password system.

There are two types of accounts:

- Team Manager Account
- Team Account

Team Manager Account

Logging in with the Team Manager Account gives the user permission to modify and delete data associated with their teams (e.g. modifying a roster, sending messages to the trike). For this reason, it is important to carefully consider which team members you share the Team Manager Account username and password with.

Users logged in with the Team Manager Account still need to log into their teams using the Team Account. This allows you to also bring up another team’s data is they choose to share the Team Account with you, without being able to modify or delete their data.

The Team Manager Account is also used in RaceTIME to select which of your teams the iPhone running RaceTIME will be linked to.

Trike Account

Users logged into RaceHUB using only the Trike Account are able to view:

- Current speed, GPS position, lap time, and other live data
- Previous laps
- Automatically updating roster
- Messages

Users logged in with the Team Account have restricted read only access. They cannot modify or delete any data.

How do I change my account's username/password?

Team Manager Account

To change the email address or password of a Team Manager Account, go to: https://www.racehubapp.com/membership-account/

Trike Account

The name and password for a Trike Account can be changed in the settings section of RaceHUB when logged into your Team Manager Account. (Note: team names are not case sensitive)

What do I do if I forgot my account's username/password?

You can reset a forgotten Team Managers Account password on our website at: https://www.racehubapp.com/login/?action=reset_pass. Please contact us if you forgot your login email.

Trikes associated with your account are visible in the Settings section of RaceHUB when logged in with your Team Manager’s Account.